How do you handle delayed payments?

Paying invoices on time is our customers' responsibility. We have an automated system that sends invoices 14 days before the due date, and a reminder email 7 days before the due date. We send 3 notices when invoice is overdue and suspension notice after the third overdue invoice reminder.

Customers can pay outstanding invoice anytime during suspension (30 days) and our system will automatically re-enable services. 

All terminated servers will be deleted from our system without possibility of recovering them. 

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